FAQ'S FREQUENTLY ASKED QUESTIONS
THE PENSION ADMINISTRATION CENTER |
| QUESTION |
ANSWER: |
PHONE NUMBERS |
| GM BENEFIT CENTER |
Pension Administration Center
PO Box 5014
Southfield, MI 48086-5014 |
1-800-489-4646
(TDD: 1-800-8811) |
| Call for questions on:
health care
life insurance |
The Retiree Servicing Center |
1-800-489-4646 |
Savings plan information
(PSP, SSPP) |
Investment Service Center |
1-800-489-4646 |
|
Vehicle discount information |
VEHICLE PURCHASE & PARTS DISCOUNTS |
Active Employees
1-800-235-4646
For retirees / pensioners
1-800-828-9236 |
| Report a death |
Life Claims |
1-800-633-3900
(TDD: 1-800-872-8682) |
| Sickness and Accident benefits |
S & A |
1-800-734-0346 |
Legal services
(hourly only) |
Legal Services |
1-800-482-7700
Out of Michigan
1-800-521-2979 |
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AFTER RETIREMENT QUESTIONS |
| When are checks mailed? |
Usually mailed 3 business days before the first of the month.
Checks are always dated the first of the month.
If you do not have your check by the 8thof the month you may call the Pension Administration Center to have a replacement issued. |
|
Retirement benefit is paid via direct deposit to my financial institution.
When will it be available to me? |
The first month that a direct deposit is set up, a physical check is sent through the mail to your address of record.
Starting with the second month of the direct deposit, your funds will be transferred electronically to your bank, the first business day of each month. |
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| When are 1099R forms mailed? |
1099 forms are combined with January pension/retirement checks and Electronic Funds Transfer (EFT) notices in oversized envelopes marked,
"Time Sensitive Material - Open Immediately "
This information is mailed near the end of December.
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| When may I report my missing 2001 1099R forms and/or January 2002 payment? |
A missing 2001 1099R form and / or January 2002 payment may be reported to the Pension Administration Center on or after January 8, 2002 |
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| When are 1042 forms for participants with foreign addresses mailed? |
A missing 2001 1042S form may be reported to the Pension Administration Center on or after March 20, 2002. |
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TEMPORARY AND PERMANENT DISABILITY QUESTIONS |
| How does my Sickness and Accident benefit affect my pension check? |
An employee cannot receive both a Sickness and Accident (S&A) benefit and a pension at the same time. If your S&A benefit is still in effect when your retire, an amount equal to your S&A benefit will be carved from your pension check. |
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| Why was I denied? |
The Pension Administration Center (PAC) is not provided with that information. The PAC is only told whether your request was approved or denied. |
|
| Can I appeal this denial? |
Yes, but your Union Benefit Representative must submit the request in writing within 30 days of receipt of the denial notice. |
|
| How soon after a denial can I apply again? |
You can apply again as soon as you want. |
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PROCESS OVERVIEW
Power of Attorney |
A Power of Attorney is a written document by which one person (the grantor)
appoints another as his / her agent as a Attorney-in-fact.
Thus conferring on the agent the authority
to perform certain specified acts on behalf of the grantor.
Granting power of attorney is a voluntary act.
This is different from a guardianship,
where authority to act on behalf of another person is conferred by a court.
The Power of Attorney expires as provided in the document
or when the grantor dies.
The following common transaction within General Motors
Hourly-Rate Employees Pension Plan and the General Motors Retirement Program
for Salaried Employees,
may be performed on Behalf of a Participant by a person
empowered by a properly executed Power of Attorney:
*Banking Agreement
(the receiving account must be in the name of the participant and social security number.
It may be a joint account with another number).
*Tax Withholding
*Change of Address
*Report of missing payment
The Power of Attorney must be submitted to the GM Pension Administration Center (GM PAC)
and must meet the requirements listed in the section below,
before any transaction can be performed.
The document intended to be a Power of Attorney must meet all of the following standards:
- Name of Benefit Recipient (Grantor).
- Name of the person being granted authority as Attorney-in-fact.
- Address of the person being granted authority.
- Relationship of that person to the Benefit recipient (Grantor).
- The scope of authority granted must permit transactions
such as those described in the previous section, "transactions" above.
(NOTE: Regardless of the powers granted by the Power of Attorney,
no transactions beyond those listed in the previous section are permitted).
- The period of time the authority is valid.
(A termination date specified in the Power of Attorney will satisfy any revocation requirements.
If a termination date is not specified, written notification from the Grantor
will be required in order to revoke the Power of Attorney.
If the Special Durable provision is not specified, it will be assumed
that the Power of Attorney shall survive the disability of the Grantor).
- Signed by the Attorney-in-fact.
Signature of the Grantor, must be witnessed by a Notary Public.
An original of the document must be provided or,
if an original is not available, either of the following must be performed.
- A copy of the original must be made.
The copy must be signed by a Notary Public to certify the copy is true.
- The Power of Attorney must be recorded with a court of competent jurisdiction
(such as Probate Court) and a certified copy verifying
that it has been filed must be provided to the GM PAC.
Note that the sample Specific Power of Attorney (sent with the POA Guidelines package)
may be filled out, notarized, and submitted for an original document.
It must be mailed, not faxed.
It would be my pleasure to assist you.
If you have any questions or concerns. |
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801 Retiree Benefit and Pension Representative:
KYM SHORT |
| PHONE |
FAX |
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| 937-224-7658 ext. 12 |
937-224-1391 |
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